Work at Home Jobs: SCM, Customer Service Agents

In our never-ending quest to bring you details of companies who hire work at home staff, if you’re looking for customer service agent roles, then SCM recruit work at home staff.

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Customer service agents for SCM will be required to: Serve customers by taking telephone and e-mail orders; provide accurate information and answer questions on related products and services. Home based agents are team players with a great attitude and the ability to multi-task in a fast paced environment.

Person/Job Responsibilities

For these work at home customer service jobs you’ll need to:

• Possess strong time management and communication skills
• Wish/be able to work flexible hours – there are day and evening shifts available.
• Be self employed.  You’ll work as an independent contractor, so will be your own boss

Benefits:

• Work in the comfort of your own home!
• Set your own hours to work around your schedule — working hours vary by project
• You will have the flexibility to change your hours daily if you wish.
• You’ll have no commute/no drive to work
• You can wear what you want — no dress code or dry cleaning bills

The Work at Home Customer Service Roles

As a customer service agent, the job will involve:

• Taking telephone orders – and accurately obtaining and verifying customer information
• Entering order details into database.
• Maintaining the call center database.
• Fulfill requests for information, clarifying information callers are needing.
• Completing transactions.
• Forwarding requests for information which is outside the scope of the role to the relevant department.
• Selling additional services by recognizing opportunities to up-sell accounts
• Explaining new features

Person Specification

You will need to have:

• 2 years of customer service within a call center environment preferred but not required
• A good knowledge of Word, Excel and Outlook preferred.
• Home DSL Internet connection, personal computer and fax required.

Date Last Checked: March 2015
Website: securecallmanagement.com ** CLOSED DOWN **